About Us
Reakt360 is a company with a heritage developed by an award-winning team from the Tapiit Group, responsible for disrupting everyday maritime training practices with live streaming technology.
Facing Corrupt Demands
During the company's operations and dealings with the vessels on a daily basis, an industry problem was brought to our attention: vessel captains were facing corrupt demands in major ports all over the world, without any real-time support from required stakeholders. Resolution of such situations could take days or weeks, would require stakeholders to fly over to the port, and would result in major delays and high port charges. There was a need for a solution that would allow multiple organisations to assist vessels in real time without unnecessary delays and financial implications.
Intelligent Call Rules
Tapiit came up with the app concept, that will allow users to connect to required stakeholders in real time and provide collaborative decision-making, rapid escalation and support. Intelligent call rules would allow users to connect to departments and organisations, rather than specific users, allowing for global and complex operational structures that different stakeholders have. This way we could ensure the call is always answered and support received.
Prototype & Testing
During prototype Alpha and Beta testing, further opportunities and necessary changes to the application were identified. Those stages allowed us to better understand how the application would work in the hands of real users, and what would it take for it to be successful.
During the testing stage, the team carried out wider industry market research. It became apparent that with the right technology, and several changes to the prototype and branding, what initially was just a concept idea, could become a very strong solution to similar communication and inefficiency problems in other markets, such as healthcare and aviation, where first response, joint decision making and time-saving aspects are critical to day-to-day operations.
The application went through a complete rebranding and was given a new multi-industry name – Reakt360. Reakt360 was separated from Tapiit and was formed into its own UK- based company Reakt360 Ltd.
Bespoke Software
Reakt360 has been meticulously developed over several years, transforming from an initial concept to a powerful tool designed to support ship captains in stressful situations and mitigate corruption with immediate response capabilities. This four-year journey has culminated in an app that addresses numerous communication challenges, empowering both ship captains and shore-side management teams with confidence and deterring corruption. Reakt360 features a user-friendly front-end interface supported by a sophisticated back-end system that unifies users through multiple call rules. The app is designed for rapid connectivity, even in low signal strength areas, thanks to advanced compression technology. Key features such as recording, document control, and chat functions make Reakt360 a truly unique software solution, ready to provide support whenever needed.